Consultant Examination Answers
One of your co-workers has been sharing confidential information with others outside the company. If you are unsure of the company rules relating to this, you should
A salesperson is paid $500 per week plus 5 percent commission on sales. The sales for the week were $2,500. What is this person’s gross pay for the week?
If the supervisor on duty gives you a task you do not understand, you should
What general communication skills are most employers looking for in their employees?
A document that shows how long particular types of records should be kept is a(n)
Which of the following subjects is illegal for a potential employer to ask during the hiring process?
After you read an office memo that is confidential, you should
Which of the following Personal Information Management (PIM) software packages would be most helpful in scheduling meetings and syncing your calendar with other employee’s calendars?
Which of the following is not considered an important skill for the workplace?
Which of the following is NOT an effective practice for scheduling appointments?
If a job pays $8.00 per hour for 40 hours per week, your gross pay for that week would be
Which of the following statements does NOT coincide with proper office safety standards?
A company purchased 85 tablet computers at $399 each. Estimate the amount of the purchase.
What is the measurement of unique physical or behavioral characteristics such as fingerprints, retina scanning, or voice recognition as a means of identification or security?
How much water would you add to 2½ gallons of bleach to make a 10% bleach solution?
Which type of table would be a good choice for a meeting if the leader wants to reduce the appearance of differences in rank between the participants?
A period of 12 months used for accounting purposes is known as a(n) _________ year. This period may or may not coincide with a traditional January-December calendar year.
You borrowed $4500.00 at 9.5% for 6 years, what amount would you pay in interest?
Many administrative assistants open their supervisor’s mail. The process of writing comments, underlining key statements, and marking important dates on the pieces of mail is known as?
Which type of communication sends the strongest statement and most believable message?
Microsoft Word Basic Level Questions
Which of the following methods you CANNOT use to zoom in?
Holding Ctrl key and scrolling the mouse wheel
Using the zoom tool in the “view” tab
Ctrl+Shift+z
Using the zoom slider at the bottom right corner
I want to create a second copy of an opened document under a different name. What should I do?
Copy and paste the text in a new document
Use “Save As”
Press Ctrl+S
Open the file again
The following ribbon is:
Insert tab
References tab
Review tab
View tab
Intermediate-Advanced Level Questions
What does a blue “wavy” underline appearing under a word mean?
The word is out of context
The word is misspelled
There is a grammar issue with the word
The word appears twice in succession
In the following picture, what does the numbers stand for?
1- Full screen 2-bookmark 3-paragraph
1- Print layout 2-Full screen 3-Outline
1- Web layout 2- Bookmark 3-Outline
1- Full screen 2- Print layout 3- Paragraph
The Thesaurus feature:
Suggests other words with a similar meaning
Enables you to edit text according to a similar template
Offers a translation to a second language
Counts the number of words in a sentence
Answer Key
1. C
2. A
3. D
4. C
5. D
6. B
7. D
8. A
9. C
10. C
11. A
12. B
13. D
14. A
15. D
16. B
17. B
18. B
19. A
20. C
One of your co-workers has been sharing confidential information with others outside the company. If you are unsure of the company rules relating to this, you should
- Ask co-workers for an interpretation of how to handle the situation.
- Write a letter to your supervisor so that you will be cleared of any responsibility.
A salesperson is paid $500 per week plus 5 percent commission on sales. The sales for the week were $2,500. What is this person’s gross pay for the week?
- $625
- $650
- $750
- $1200
If the supervisor on duty gives you a task you do not understand, you should
- Get a co-worker who is more experienced to complete the task.
- Tell your supervisor you do not know how to do it and ask him to assign a co-worker the task.
- Try to figure it out on your own.
- Ask your supervisor for further clarification.
What general communication skills are most employers looking for in their employees?
- Public speaking skills
- Ability to make presentations using PowerPoint
- Effective speaking, listening, reading and writing skills
- Basic math and writing skills
A document that shows how long particular types of records should be kept is a(n)
- Records retention schedule.
- Record of document schedule
- Schedule of document retention
Which of the following subjects is illegal for a potential employer to ask during the hiring process?
- Availability to work nights or weekends
- If you have a disability
- Work Experience
- Education Level
After you read an office memo that is confidential, you should
- Discuss it with your family to determine how it impacts you.
- Discuss it only with your friends and co-workers.
- Pretend you never saw it.
- Not discuss it with anyone.
Which of the following Personal Information Management (PIM) software packages would be most helpful in scheduling meetings and syncing your calendar with other employee’s calendars?
- Microsoft Outlook
- Microsoft OneNote
- Microsoft Project
- Microsoft TASK
Which of the following is not considered an important skill for the workplace?
- Ability to work in teams
- Working well with people from diverse backgrounds
- Ability to work independently and never work with anyone
- Providing excellent customer service
Which of the following is NOT an effective practice for scheduling appointments?
- Use clear handwriting and always use a pencil to allow for easy changes.
- Keep last year’s appointment book and refer to it when making time-wise decisions for large projects.
- Double book several time slots throughout the day to make sure you have no down time.
- Leave some time unscheduled between appointments to allow for meetings or unplanned visitors.
If a job pays $8.00 per hour for 40 hours per week, your gross pay for that week would be
- $320
- $320 minus FICA and taxes
- $320 minus social security
- $320 minus insurance benefits
Which of the following statements does NOT coincide with proper office safety standards?
- Employees should keep personal items such as cell phones and purses hidden from view to discourage a would-be thief.
- Candles, cup warmers, and space heaters can be used in office settings in order to help set a tone of good “ergonomics”.
- At least one employee per floor should be trained in CPR procedures/first aid.
- When working alone at night, park your car in a well-lit area and ask for security to escort you to your car.
A company purchased 85 tablet computers at $399 each. Estimate the amount of the purchase.
- $32,000
- $33,915
- $34,000
- $36,000
What is the measurement of unique physical or behavioral characteristics such as fingerprints, retina scanning, or voice recognition as a means of identification or security?
- Biometrics
- Ergonomics
- MICR Code
- Proximity Reader Technology
How much water would you add to 2½ gallons of bleach to make a 10% bleach solution?
- 2 ½ gallons
- 5 gallons
- 10 gallons
- 25 gallons
Which type of table would be a good choice for a meeting if the leader wants to reduce the appearance of differences in rank between the participants?
- U-shaped
- Round
- Rectangular
- Triangular
A period of 12 months used for accounting purposes is known as a(n) _________ year. This period may or may not coincide with a traditional January-December calendar year.
- CPA
- Fiscal
- Budget
- capital
You borrowed $4500.00 at 9.5% for 6 years, what amount would you pay in interest?
- $256.50
- $2565.00
- $4756.50
- $7065.00
Many administrative assistants open their supervisor’s mail. The process of writing comments, underlining key statements, and marking important dates on the pieces of mail is known as?
- Annotating
- Enclosing
- Clarifying
- Routing
Which type of communication sends the strongest statement and most believable message?
- Oral Communication
- Written Communication
- Non-verbal Communication
- Inter-personal Communications
Microsoft Word Basic Level Questions
Which of the following methods you CANNOT use to zoom in?
Holding Ctrl key and scrolling the mouse wheel
Using the zoom tool in the “view” tab
Ctrl+Shift+z
Using the zoom slider at the bottom right corner
I want to create a second copy of an opened document under a different name. What should I do?
Copy and paste the text in a new document
Use “Save As”
Press Ctrl+S
Open the file again
The following ribbon is:
Insert tab
References tab
Review tab
View tab
Intermediate-Advanced Level Questions
What does a blue “wavy” underline appearing under a word mean?
The word is out of context
The word is misspelled
There is a grammar issue with the word
The word appears twice in succession
In the following picture, what does the numbers stand for?
1- Full screen 2-bookmark 3-paragraph
1- Print layout 2-Full screen 3-Outline
1- Web layout 2- Bookmark 3-Outline
1- Full screen 2- Print layout 3- Paragraph
The Thesaurus feature:
Suggests other words with a similar meaning
Enables you to edit text according to a similar template
Offers a translation to a second language
Counts the number of words in a sentence
Answer Key
1. C
2. A
3. D
4. C
5. D
6. B
7. D
8. A
9. C
10. C
11. A
12. B
13. D
14. A
15. D
16. B
17. B
18. B
19. A
20. C
